Returns & Exchanges
At KOBEE'S, we want you to love your natural beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day return window for products in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the unused beauty products in their original packaging to ensure they are protected during transit back to our facility.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing