Frequently Asked Questions
Everything you need to know about your KOBEE'S beauty journey.
Are KOBEE'S products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and crafted with natural, hypoallergenic ingredients to ensure they are gentle enough for even the most sensitive skin types.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund, no questions asked.
Are your products cruelty-free and vegan?
Absolutely. KOBEE'S is committed to ethical beauty; all our products are 100% cruelty-free and we offer a wide range of vegan-certified options.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.